Our office hours are Monday-Friday: 9am-6pm, GMT timezone.
If you email us outside these hours, say on a Friday night, you may not hear from us until Monday morning. We're a small company and our staff have lives outside the office just like you do.
Please be assured that we will always refund you for double purchases, missing files, broken downloads, etc. so don't panic if you don't hear back right away.
Query about selling notes I have information about a case summary I found a bug in the website My notes have a problem I cannot download my notes I cannot buy notes Query about terms and conditions Question about a previous purchase Question about an individual product
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If you have a query about a past order please use the email address of your account with Oxbridge Notes so we can debug your order and respond to your issue more rapidly.